How to Identify the Microsoft Teams Web Client vs. Desktop App

Are you unsure whether you are using the recommended Microsoft Teams desktop app or the Office 365 web client? Identifying the differences between the two can be crucial for optimal functionality and performance. In this article, we will outline a series of clues that can help you troubleshoot and determine which version you are using.

Clue #1: Download Desktop App Button

Look for a button in the bottom left corner of your screen that says 'Download Desktop App.' If you click on it, a dropdown menu with other Office 365 apps will appear. This is a strong indication that you are using the web client.

Clue #2: App Launcher Instead of Back and Forward Buttons

Instead of seeing back and forward buttons in the top left corner of your window, you may see an App launcher. This is another sign that you are using the web client.

Clue #3: Grid of Microsoft Apps

If you have to choose Teams from a grid of other Microsoft apps, this suggests that you are using the web client.

Clue #4: Website URL Above Search Bar

Check if there is a website URL above your Teams search bar. If so, it's likely that you're using the web version of Teams.

Differences Between Web Client and Desktop App

To help you better understand the differences between the two versions, here are some key points to note:

* The Microsoft Teams desktop app provides full functionality and is recommended by UITS.

* The online version of Teams within Office 365 is not recommended for optimal performance.

* The desktop app has a separate icon in your taskbar at the bottom of your screen.

* The web client does not have an option to download the desktop app.

Recommended Solution

To ensure full functionality and optimal performance, we recommend downloading and installing the Microsoft Teams desktop app instead of using the online version within Office 365. If you need help locating or installing the app on your computer, please refer to our instructions based on your operating system.

By following these clues and understanding the differences between the two versions, you can confidently identify whether you're using the recommended Microsoft Teams desktop app or the Office 365 web client.

Download teams for desktop